Client Testimonials
NQX
NQX started its association with McDougall HR approximately 12 months ago. In particular, we have developed a pleasant working relationship with Kelli McDougall.
MCHR is not your average recruitment agent – they only provide candidates that they are confident are right for the job. This saves us time by only reviewing profiles / conducting interviews with people who match the attributes required for both the job and the organisational culture. MCHR has also been able to source the right people quickly presumably by sourcing from their network of professionals they obviously attract to their business. Recently we have had roles that we have advertised ourselves without getting the right fit – only to use MCHR and they have found the right person in a fraction of the time. MCHR have successfully placed several key local personnel for us.
Besides providing quality recruitment services, MCHR has been invaluable as a sounding board when we have encountered difficult HR management situations. MCHR’s HR consulting advice has always been accurate and easy to understand, whilst assisting us to find even-handed solutions.
Rod Lord, Regional Operations Manager
Pohlman Group of Companies
We have been using MCHR for a number of years and are very happy with them. We are always searching for quality personnell and the team at MCHR have consistently found them for us.
With extensive local knowledge and contacts, high quality service, a can-do attitude and quick responses they certainly tick most boxes when we need help with any Human Resource issue. Our requirements for positions are quite varied with manufacturing, horticulture, wholesaling, retailing, transport, sales, marketing, finance and hospitality but they have got to know us well and now can quickly and easily help us with when required.
In addition I value firms I can trust will do a good job and Kelli and team certainly achieve this and back it up with a 6 month replacement guarantee if we do have a problem with a staff placement.
Due to this I would have no hesitation recommending Kelli and her team at MCHR to any firm who require high quality HR services.
Ross Cronin, Chief Operating Officer
East Coast Lubes
East Coast Lubes are a busy ever changing, always growing business and as such it’s hard to find the time to find new quality staff, which is one of the main reasons we have partnered with McDougall HR. They take the pain out of our recruitment process as they have all the necessary resources and time to devote to finding us the right person for each role. Since we have started working with McDougall HR they have provided us with first class candidates for each role, much better than any we have found when recruiting for ourselves. The level of service is as high as that of the candidates, each staff member is attentive and present at each stage of the process to ensure that any issues that arise are dealt with as quickly as possible. All these factors combine to ensure the recruitment process is a smooth, easy transition for all involved.
Derek Leftwich, Sales Manager
Elodus Financial
As a firm that prides its self on offering our clients the highest possible levels of service, the key to delivering this day in day out is its staff. McDougall HR has recruited 7 of the 10 people that reflect the values of ‘Elodus Financial’. Kelli and Andrew understand our business as well as we do - they focus on our culture, what motivates us and what we deliver. In simple terms, they know what Elodus stands for!! Taking the time to learn what makes us tick has allowed them to source a group of people that have made the business as successful as it is today. In conjunction with our core financial planning skills, recruitment is the one area that we simply ‘have to get right’. McDougall HR truly understands this! They back themselves to deliver, and while we take comfort in the 6 month guarantee that they provide (double what most other recruitment firms offer) at no stage has there ever been any thought of this being needed. Staff turnover is very low and commitment high, largely due to the selection process, vigorous vetting and McDougall HR’s determination to place the best people into the right positions. We have a close knit, motivated and very enthusiastic team, in no small part thanks to the ongoing efforts everyone at McDougall HR. They come with our highest recommendation.
David Pidcock, Managing Director
Hutchinson Builders
I would like to thank you for your efforts in providing a successful outcome in filling our cost planning role. In particular, I would like to commend Andrew Dolijanin for his professional approach to business. I found Andrew very genuine, easy to talk to and very conscientious.
I would recommend Andrew and McDougall HR to any business looking for human resources assistance.
Robert Weymouth, Area Manager
Toowoomba Plaza
I have worked with Annabel to secure promotional staff for the centre, I continue to use McDougall HR because of the great service they provide and the exceptional staff they send to site. I know that the staff provided will work unsupervised to ensure delivery of all objectives, it is with this in mind that I will continue to use McDougall HR for my temporary staff.
Sarah Nolan, Marketing Co-Ordinator
Clifford Gouldson Lawyers
McDougall HR has assisted our firm with staffing requirements since we opened in 2006. They have always provided high quality candidates that fit within the needs of our business. It’s clear that they have taken the time to get to know our business, our culture and how we operate as a team and this is reflected in the exceptional service we receive.
Danny Clifford, Partner
Candidate Testimonials
I thought I would drop you quick line as I approach the first anniversary of my appointment as Account Manager for East Coast Lubes.
Twelve months ago I had the opportunity to meet with you and be exposed to your company. To that point I had never had any dealings with a recruitment or Human Resource organisation. However, after working with you and gaining the advertised position I can whole heartedly recommend the experience to anyone.
McDougall HR showed me a level of professionalism rarely seen while at the same time showing me personality. The follow up too has been something anyone in business should learn from.
Kelli. What a fast and enjoyable first year. Thank you for all your efforts to date and ongoing. Regards to the rest of your team.
Andrew McGaghan, Account Manager – East Coast Lubes
I have never seen a recruitment agency who looks after a candidate once the job is done, but McDougall HR does. I am really happy with the way they treated me and assisted me with my job search in Toowoomba. Not only did they help with finding a role but they directed me towards places to live, schools, shop etc; assistance that is definitely beyond their official boundaries.
In addition to that, they helped me a lot in adjusting to the new office environment with their close follow-ups. Therefore, I always recommend to my friends that they should contact McDougall HR when looking for a job, as I am sure they will also be treated with McDougall HR’s magical, human touch.
Upul Udayajeewa, Hutchinson Builders - Toowoomba
Thanks Kelli, first for your good wishes, but also for the outstandingly professional service provided by you and your team.
All the contacts at McDougall HR are easy to deal with, professional, courteous and helpful. A heartfelt thank you from me. Best wishes and I'll keep you posted.